Accounts and orders
Account registration uses your email and password. You can add profile details such as a display name, phone and preferred device. Checkout records your contact details, chosen plan and device, optional notes, payment amount, order reference and status.
Account and order information is used to manage your request, verify ownership, show your order history and provide support. Activated service details are available only through the authorized account or order-access flow.
Payments and service requests
Card or wallet details are entered on the hosted payment provider page. This storefront stores the order and payment-status information needed to verify and display the result; it does not collect your card number in its checkout form.
Order details are processed by the service-management and payment partners needed to handle your request. An approximate visitor country may be used for a currency suggestion and order-support context; it is not proof of billing location.
Cookies, preferences and support
Essential cookies protect account and checkout access. Your chosen language and display currency can be saved in preference cookies. These preferences do not change the currency or price of an existing order.
Public pages can load the Crisp support chat. If you use email, WhatsApp or chat, your message is handled through that support channel. Avoid including passwords or complete private playlist links when they are not needed.
Questions about your information
Contact [email protected] about access, correction or deletion of account information. Use the account email and an order reference where relevant so the team can check ownership. Do not include a password in the request.