Before buying
Tell us your device model, intended player and the channels or simultaneous screens that matter to you. Ask about any uncertain compatibility or service terms before payment.
An existing order
Include your order reference and explain whether the issue is payment status, service activation or playback. For playback issues, include the app version, channel and time. Do not send a second payment to investigate a pending order.
Contact options
Email: [email protected]. WhatsApp: +44 7898 002230.
Use a private support conversation for account-specific information. Never put your password or a private playlist URL in a public review or screenshot.