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Refund Policy

Last updated: 7/30/2026

30-Day Money-Back Guarantee

We offer a 30-day satisfied or refunded guarantee on all subscriptions and devices. If you're not happy, we'll refund your money. No questions asked.

1. Subscription Refunds

For subscription plans, you may request a full refund within 30 days of your initial purchase or renewal. After 30 days, subscriptions are non-refundable but you may cancel at any time to prevent future billing.

2. Device Refunds

For physical devices, you may request a full refund within 30 days of delivery. The device must be returned in its original condition with all accessories. We will provide a prepaid return label for defective items.

3. How to Request a Refund

To request a refund:

  1. Log in to your account and navigate to "My Orders"
  2. Find the order you wish to refund and click "Request Refund"
  3. Fill out the brief refund form
  4. Our team will process your request within 2 business days

Alternatively, you can contact our support team at [email protected]

4. Refund Processing Time

Refunds are typically processed within 5-10 business days. The time to appear in your account depends on your payment method:

  • Credit/Debit cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank transfers: 7-14 business days

5. Exceptions

Refunds may be denied in cases of fraud, abuse of the refund policy, or violations of our Terms of Service. We reserve the right to limit refunds for accounts with excessive refund requests.

6. Contact

For refund-related questions, please contact us at [email protected]